LABORPROOF

Terms of Service

Effective Date: June 23, 2026 · Last Updated: June 23, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Contractor," or "you") and LaborProof LLC ("LaborProof," "we," "us," or "our") governing your access to and use of the LaborProof platform, including the website at laborproof.com, the contractor dashboard, vendor upload portal, email notification system, and all related features and services.

By creating an account or using LaborProof in any way, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use LaborProof.

For questions: support@laborproof.com

2. Description of Service

LaborProof is a SaaS (Software as a Service) platform that enables general contractors and construction professionals to:

  • Collect, store, and manage subcontractor insurance documents (COIs)
  • Track document expiration dates
  • Send automated expiration reminder emails
  • Request documents from subcontractors via secure magic links
  • Monitor subcontractor compliance status across projects

LaborProof is not a legal compliance service, insurance advisory, or risk management firm. We provide tools to help organize and track documentation — we do not verify the authenticity, validity, or legal sufficiency of any insurance document uploaded to the platform.

3. Eligibility

You must be at least 18 years of age and a legal business entity or sole proprietor to use LaborProof. By using the platform, you represent and warrant that:

  • You have the legal authority to enter into these Terms
  • You are using the platform for legitimate business purposes
  • All information you provide is accurate and complete
  • You are not located in a jurisdiction where use of this service is prohibited

4. Accounts and Registration

4.1 Account Creation

You must create an account to access the LaborProof dashboard. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

4.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You agree to:

  • Use a strong, unique password
  • Not share your login credentials with unauthorized individuals
  • Notify us immediately at support@laborproof.com if you suspect unauthorized access

LaborProof is not liable for any loss or damage arising from unauthorized access to your account due to your failure to protect your credentials.

4.3 One Account Per User

Each account is for a single contractor or company. You may not create multiple accounts to circumvent plan limits or access features beyond your subscription tier.

5. Subscriptions, Billing, and Trials

5.1 Free Trial

LaborProof offers a 14-day free trial. A valid payment method (credit or debit card) is required at the time of trial signup. You will not be charged during the trial period. On day 15, your selected plan will automatically begin and your card will be charged unless you cancel before day 15.

5.2 Subscription Plans

LaborProof offers three subscription tiers:

  • Starter — $99/month: Up to 40 subcontractors
  • Standard — $249/month: Up to 100 subcontractors
  • Pro — $399/month: Unlimited subcontractors

Features vary by plan as described on the pricing page at laborproof.com. Plan limits are enforced automatically within the platform.

5.3 Billing

Subscriptions are billed monthly on the same date each month following the end of the trial period. All payments are processed securely by Stripe. By providing your payment method, you authorize LaborProof to charge your card on a recurring monthly basis until you cancel.

5.4 Failed Payments

If a payment fails, we will notify you via email and display an in-app banner. You will have a grace period to update your payment method. If payment is not resolved within 7 days, your account will be restricted until payment is made.

5.5 Cancellation

You may cancel your subscription at any time through the Settings page in your dashboard or by contacting support@laborproof.com. Cancellation takes effect at the end of the current billing period. You will retain access to your account until that date. No refunds are issued for partial months.

5.6 Refunds

All payments are non-refundable except where required by applicable law. If you believe you were charged in error, contact support@laborproof.com within 14 days of the charge and we will review your case.

5.7 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle. If downgrading causes you to exceed your new plan's subcontractor limit, you will not be able to add new subcontractors until your active count falls within the new plan's limit.

6. Acceptable Use

You agree to use LaborProof only for lawful business purposes. You agree NOT to:

  • Upload fraudulent, falsified, or altered insurance documents
  • Use the platform to harass, spam, or send unsolicited communications
  • Attempt to access another user's account or data
  • Reverse engineer, decompile, or attempt to extract the source code of LaborProof
  • Use automated bots or scrapers to access or extract data from the platform
  • Resell or sublicense access to LaborProof to third parties
  • Use the platform in any way that violates applicable local, state, or federal laws
  • Upload malicious files, viruses, or any content designed to damage the platform or other users

We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.

7. Document Uploads and Data Responsibility

7.1 Your Responsibility

You are solely responsible for the accuracy, completeness, and legality of all information and documents uploaded to LaborProof, whether uploaded by you or by subcontractors via magic link on your behalf.

7.2 No Verification

LaborProof does not verify, authenticate, or validate any insurance document uploaded to the platform. We do not confirm whether a certificate is genuine, current, or legally sufficient. It is your responsibility to independently verify the validity of any insurance coverage.

7.3 No Legal or Insurance Advice

Nothing in LaborProof constitutes legal advice, insurance advice, or compliance certification. Use of LaborProof does not guarantee that you are in compliance with any contract, regulation, or legal requirement. Consult a licensed attorney or insurance professional for legal or compliance guidance.

7.4 Subcontractor Data

When you add a subcontractor to your account, you represent that you have a legitimate business relationship with that subcontractor and are authorized to store their business contact information for the purpose of managing insurance documentation.

8. Magic Link Vendor Portal

Subcontractors who receive a magic link upload URL are not account holders and are not party to these Terms. The contractor whose account generated the magic link is solely responsible for:

  • Ensuring the correct subcontractor contact information is entered
  • Any documents submitted via that link
  • Communicating to subcontractors how their information will be used

Magic links are unique and tied to a specific subcontractor profile. LaborProof is not responsible for misuse of a magic link that has been forwarded or shared by the subcontractor.

9. Intellectual Property

9.1 Our Property

LaborProof, including its logo, branding, platform design, code, content, and features, is owned by LaborProof LLC and protected by applicable intellectual property laws. You may not copy, reproduce, or use any part of LaborProof without our express written permission.

9.2 Your Data

You retain ownership of all data, documents, and content you upload to LaborProof. By uploading content, you grant LaborProof a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing the service to you.

10. Availability and Uptime

We strive to maintain high platform availability but do not guarantee uninterrupted access. LaborProof may be temporarily unavailable due to scheduled maintenance, unplanned technical issues, or third-party service outages (Supabase, Stripe, Cloudflare).

We will make reasonable efforts to notify users of planned downtime. LaborProof is not liable for any losses resulting from platform unavailability.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • LaborProof LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability to you for any claim arising from use of the platform shall not exceed the amount you paid us in the 3 months preceding the claim
  • We are not liable for any losses arising from expired insurance documents, project delays, subcontractor non-compliance, or failure to upload or track documents on the platform
  • We are not liable for the accuracy or authenticity of any document uploaded by you or your subcontractors

12. Indemnification

You agree to indemnify, defend, and hold harmless LaborProof LLC, its officers, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of the platform
  • Your violation of these Terms
  • Documents or data you upload or cause to be uploaded
  • Your violation of any third-party rights
  • Any dispute between you and a subcontractor

13. Termination

13.1 By You

You may terminate your account at any time by cancelling your subscription and contacting support@laborproof.com. Upon termination, your data will be retained for 90 days and then permanently deleted.

13.2 By Us

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Non-payment
  • Fraudulent or illegal activity
  • Any conduct we determine to be harmful to other users or to LaborProof

Upon termination by us for cause, no refund will be issued.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which LaborProof LLC is registered, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of LaborProof shall first be attempted to be resolved informally by contacting us at support@laborproof.com. If informal resolution fails, disputes shall be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in court for intellectual property violations.

15. Changes to These Terms

We may update these Terms at any time. When we do, we will update the "Last Updated" date and notify active users via email at least 7 days before changes take effect. Continued use of LaborProof after changes take effect constitutes acceptance of the updated Terms.

If you do not agree to updated Terms, you must cancel your account before the changes take effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LaborProof LLC regarding your use of the platform and supersede any prior agreements or understandings.

17. Contact Us

For any questions, concerns, or legal notices:

LaborProof
Email: support@laborproof.com
Website: laborproof.com